FAQs
“❓ **FAQ – Frequently Asked Questions
1. How long will delivery take?
Delivery usually takes **7–14 business days**, depending on your location and the product. You will receive a tracking number once your order is shipped.
2. Do you offer free shipping?
Yes ✅ We offer **free shipping on all prepaid orders above ₹1999**. Standard shipping rates apply to smaller orders.”
3. What payment methods do you accept?
We accept all major payment methods, including:
UPI
Wallets (Paytm, PhonePe, Google Pay)
* Cash on Delivery (on select products)
4. Can I return or exchange an item?
Yes. We have a **7-day return policy** for defective or damaged products. Please contact us within 7 days of delivery, and our support team will guide you. * * * ### 5\. How can I track my order? Once your order is shipped, you will get an email/SMS with a **tracking link**. You can track your order anytime using that link.”
How do I contact support?
You can reach us via our Contact Page or email us at: support@nirvavo.com. Our team is available 24/7 to help you.