Privacy Policy, T&C, Return Policy


Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our store.

Information We Collect:

  • Personal details you provide when placing an order (name, email, address, phone number)

  • Payment information (processed securely via our payment gateways)

  • Browsing data (pages visited, device type, IP address)

How We Use Your Information:

  • To process and full fill your orders

  • To communicate with you regarding your purchases and store updates

  • To improve our website and services

Data Protection:
We take your privacy seriously and use secure systems to protect your personal information. We never sell your data to third parties.

Cookies:
Our store uses cookies to enhance your shopping experience and analyse website traffic.

Contact Us:
If you have any questions about your privacy or how we handle your information, please contact us at ceonirvavo@gmail.com .

Terms & Conditions

Welcome to Nirvavo. By using our website and purchasing our products, you agree to the following terms:

Orders and Payment:

  • All orders are subject to product availability

  • Payment must be completed before processing an order

  • Prices may change without notice

Shipping and Delivery:

  • Estimated delivery times are provided but may vary depending on location

  • We are not responsible for delays caused by shipping carriers

Returns and Refunds:

  • Please refer to our Return & Refund Policy for detailed information

  • Refunds are processed once returned items are received and inspected

Product Use:

  • Our products are intended for personal use only

  • We are not liable for misuse of any product purchased from our store

Limitation of Liability:

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services

Contact Us:
For any questions about these terms, please contact us at ceonirvavo@gmail.com .

Return & Refund Policy

Returns
We want you to be completely satisfied with your purchase. If you are not happy with your product, you can request a return within 3 days of receiving your order.

Eligibility for Returns:

  • Items must be unused, in their original packaging, and in the same condition as received

  • Certain products (like digital items or personal hygiene items) may not be eligible for returns

How to Return an Item:

  1. Contact us at [your email address] with your order number and reason for return

  2. We will provide instructions for returning your item

  3. Ship the item back to the address provided

Refunds:

  • Once we receive and inspect the returned item, we will process your refund within appropriate business days

  • Refunds will be issued to the original payment method

  • Shipping costs are non-refundable

Exchanges:

  • If you want to exchange an item for a different size, colour, or product, please contact us at [your email address]

  • Exchanges are subject to product availability

Damaged or Defective Items:

  • If your item arrives damaged or defective, please contact us immediately with a photo of the product

  • We will provide a replacement or refund as soon as possible

Contact Us:
For any questions about returns or refunds, reach out to ceonirvavo@gmail.com .